Managed Services
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✓ 24x7x365 Network Monitoring?
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✓ Windows Updates/Patching
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✓ Over 1000 Events/Services Monitored
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✓ Immediate Alerting
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✓ Automated Trouble-Ticket Generation
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✓ Automated Escalation Process
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✓ Proactive Support
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✓ Onsite Support As Needed
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Remote monitoring of system logs and critical services in order to proactively identify potential issues with servers that may cause downtime; Anti-virus updates and reporting to ensure servers are protected from constant threats of viruses, worms and malware; OS patching to ensure that the servers are protected from external attack vectors.
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Real-Time Service & Event Log Monitor, Anti-Virus / Anti-Malware Software, Controlled Windows Updates & Patching, Managed Firewall Protection, Client VPN Access, and Monthly Status Reports (personalized to client)
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